1. All sales are final at K-tier and a refund will not be given unless the item received is not working or as described. In this case, buyers will be covered under Buyers Protection.
2. Buyers must only confirm the receipt of your order after you have verified the item received is as described in the product listing and in working condition. Confirming the receipt of your order indicate that you are satisfied with your purchase and finalizing the transaction, after which the payment will be released to the seller. The buyer shall be deemed to have accepted the purchased Goods and/or Services if no claim, issues and/or complaints are raised or made by the relevant Buyer to K-tier within seventy-two (72) hours upon delivery of the purchased Goods and/or Services. Refunds will not be given for orders which are finalized and completed.
3. The refund for the following payment methods can only be made to K-tier Store credit:
- Online banking
- ATM / CDM
- Wire Transfer
- Bank Transfer
4. For orders which have passed verifying stage, the handling fee will not be refunded.